At Flowers Enfield, we are dedicated to making sure that everyone in Enfield can order flowers online with ease and confidence. We believe that accessibility is a fundamental part of customer service and an essential aspect of our website's design. Our commitment is to provide a welcoming and usable online experience to all customers, regardless of ability or access needs.
We have developed the Flowers Enfield website in accordance with the Web Content Accessibility Guidelines (WCAG) version 2.1, meeting compliance at level AA. These guidelines provide recommendations for making web content more accessible and are considered the standard for accessible web design. By adhering to WCAG 2.1 AA, we strive to ensure that every visitor can navigate our website effectively and complete online flower orders independently.
Our website is designed to be compatible with major screen readers. This ensures that customers who use assistive technologies, such as JAWS, NVDA, or VoiceOver, can easily browse our pages, select flowers, and complete their orders. We use proper semantic HTML, meaningful alternative text for images, and clear labels for interactive elements, supporting a seamless and accessible browsing process for everyone.
Accessibility on the Flowers Enfield website extends to visual design as well. We have implemented a high contrast colour palette to improve readability for customers with low vision or colour vision deficiencies. Text and important interface elements stand out clearly from backgrounds, and we have ensured that fonts are easy to read at various sizes, supporting a comfortable and legible experience for all.
Our goal is to remove barriers so that all customers in Enfield can order flowers from us without difficulty. Accessible website features benefit everyone, including older customers, individuals with temporary impairments, and users accessing the website on different devices or in challenging environments. We regularly review our customer journey to address any usability concerns, ensuring a smooth ordering process from start to finish.
Flowers Enfield welcomes feedback from customers regarding accessibility or usability issues encountered on our website. Should you experience any difficulty accessing information, placing an order, or using any feature of our online service, please contact us. Your comments will assist us in identifying areas for improvement, and we are committed to providing prompt assistance to ensure your experience is as accessible as possible for all.
We recognise that accessibility is an ongoing responsibility. Our team continually monitors our website’s accessibility, seeking ways to enhance usability and stay up to date with evolving standards. We value input from our Enfield community and strive to provide a website that everyone can rely on for their flower ordering needs.
By prioritising accessibility, Flowers Enfield ensures that every customer in Enfield, regardless of ability, can order flowers online with ease. We are committed to serving our community inclusively and invite you to let us know how we can continue improving your experience.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
